Episode IV: A New Beginning
May 27, 2008 – 12:26 pmNick Jamil and Jeff Balogh have posted a fairly detailed design for DrProject’s new ticketing system. As far as I know, there isn’t another one like it: when a project is first created, its ticketing is just a to-do list, but users can add extra fields (like “owner”, “due date”, or what have you) to meet their needs. I think the initial low cost will make ticketing more attractive to undergrad students; I’ll be very interested to see what information teams (undergrad, professional, open source, or whoever) choose to add when they’re given complete freedom.
4 Responses to “Episode IV: A New Beginning”
Will the new ticketing system allow a CC (or nosy) field to allow email notifications to interested people about the progress of a ticket?
Trac has it, and it is something we miss from DrProject (that otherwise we clearly prefer, specially due to the multiproject capability and a ticket system less oriented to software-development needs).
By Ferran Jorba on May 28, 2008
Hi there, I followed the link to your site from the MaRS site and read about the DrProject.
Can you please tell me more about what this project is?
By WebGoddessCathy on May 28, 2008